FAQ
Answers, simplified.
Got Questions? We’ve Got Answers.
Whether you’re just getting started or already a pro, our FAQ section covers everything you need—from billing to features—to make your experience smoother.
What kind of support is included?
We offer tier-based support depending on your plan:
- Free plan users get access to community forums and our self-serve Help Center.
- Pro & Business users enjoy priority email support and live chat during business hours.
- Enterprise plans come with a dedicated success manager and 24/7 assistance.
📌Need more details?
Can I switch plans later?
Yes, you can switch plans at any time. We've made it easy to upgrade or downgrade your subscription based on your changing needs:
- Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
- Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
- Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
- Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.
📌Your project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.
Do you offer discounts for teams or education?
Yes, we offer special pricing for both educational institutions and qualified teams:
- Education Discounts
- Students: 100% free Pro accounts for the duration of your studies with a verified student email.
- Teachers: Free Pro accounts for verified educators.
- Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
- Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
📌To apply for education or non-profit discounts, visit our discount application page and submit verification of your status.
What’s included in the free plan?
Our free plan provides a solid foundation for individual developers and small projects:
- Core Features
- Unlimited public repositories
- Basic CI/CD with 2,000 build minutes per month
- Up to 3 collaborators for private repositories
- 500MB of storage for packages and artifacts
- Up to 3 collaborators for private repositories
- Issue tracking and project management tools
📌Need more details?
What’s included in the free plan?
Our free plan provides a solid foundation for individual developers and small projects:
- Core Features
- Unlimited public repositories
- Basic CI/CD with 2,000 build minutes per month
- Up to 3 collaborators for private repositories
- 500MB of storage for packages and artifacts
- Up to 3 collaborators for private repositories
- Issue tracking and project management tools
📌Need more details?
Can I get a refund if I cancel early?
Our free plan provides a solid foundation for individual developers and small projects:
- Core Features
- Unlimited public repositories
- Basic CI/CD with 2,000 build minutes per month
- Up to 3 collaborators for private repositories
- 500MB of storage for packages and artifacts
- Up to 3 collaborators for private repositories
- Issue tracking and project management tools
📌Need more details?
Is there an API available?
Our free plan provides a solid foundation for individual developers and small projects:
- Core Features
- Unlimited public repositories
- Basic CI/CD with 2,000 build minutes per month
- Up to 3 collaborators for private repositories
- 500MB of storage for packages and artifacts
- Up to 3 collaborators for private repositories
- Issue tracking and project management tools
📌Need more details?